Advice for the coffe host

Having guests over for a cup of coffee may be a life-altering experience – both for the hosts and the guests. Here are some tips for making it as good as it gets. 

Photo: Agnete Brun

Photo: Agnete Brun

Why become a coffee host?

That’s an easy question to answer. 

A cup of joe is the most basic type of hospitality – and a way into a conversation with someone you’d otherwise never would have gotten to know. 

You don’t have to invite them home. Some prefer to take a walk with the coffee in a vacuum jug, meet at a café or by the pier. Others invite their guests to a local arrangement or a meeting place. 

Anyone – and that means you – can do this! You don't have to be a professional barista to have a coffee and a chat. Just be yourself and let your guests discover the beautiful place you love.

What do you have to offer? 

We want a variety of coffee breaks. A straight cup of black coffee or a coffee break with a lot of additional elements – that’s all up to you. 

We want to show the world how life is here in Norway, and contribute to ensuring many more meetings over a cup of coffee. 

To ensure you have the best possible experience while showing travellers around, start by reading these simple tips on how to set up your tours and interact with your future guests.

FIRST CONTACT

A booking request means you have made your first impression as a local. Make sure to keep up and respond quickly.

GREAT EXPECTATIONS

To make their tour worthwhile, learn what your guests expect of you as early as possible and also explain what you offer them.

BE YOURSELF

Be open about who you are, what you like, and what kinds of activities you can offer to your guest. If you and your guests are a good fit, they will have more fun on their tour. To save time when communicating, try to put the most important facts about yourself on your profile.

PREPARE

Make sure to discuss all the details of the tour with your guest in advance. Knowing the tour duration, booking hours, tour routes, places to visit, timing and possible meeting points will save time and make things run more smoothly.

CHOOSE YOUR PRIZE

You determine how much you want to make and can set your hourly rate accordingly. For every hour you’re having a coffee and a chat, you’ll be earning.

WHAT'S NOT INCLUDED

Politely inform your guests of any expenses that are not included in your price, such as transportation, entrance fees or any third-party services.

KEEP IN TOUCH

Contact your guest guests whenever you need to inform them about any changes to your plans.

FIRST IMPRESSIONS

Make sure you will be recognized on the day of your tour and set a clear meeting point and time. Don’t hesitate to contact your guests a few hours before meeting time to make sure they are on time and ask whether they need help getting to the meeting point.

KEEP IT CLASSY

Be diligent and don’t be late. If you happen to be behind schedule, please call your guest and let him or her know. Always have your phone turned on and charged on the day of your tour.

KEEP IT FUN

Relax! When meeting your guests, make sure you are rested, in a good mood and eager to start having fun on the tour.

INDIVIDUAL OR GROUP?

If you would like to invite more than one person to a coffee break, make sure you inform the guests so that they are prepared up front.

ALL DONE? GET PAID

We reserve the money and release it 24 hours after a tour is complete. Please note, we are currently able to transfer your money into accounts within the EEA only.

ALWAYS KEEP TABS

We strongly recommend communicating with your guest via Kaffepause to make sure there is a record of your interaction in case of any disputes that may arise.

NEED HELP?

Contact us on post@kaffepause.org if you experience any trouble or have any questions about your booking before, during or even after your tour. We are always ready to help.

 

 

Anniken Enger